The Access Coordinator II works under supervision and provides
comprehensive support for the patient care activities. This position may
meet, greet, and assists the public, answer telephones and/or may
coordinates appointments, referrals, consults, tests and/or procedures,
check-in and registers patients, check-out patients, and collects
payments and issues receipts, verifies insurance coverage and responds
appropriately to the requirements of third- party payers assists with
coordinating hospital admissions and surgery scheduling. This position
must be able to perform all duties of the Access Coordinator I level and
performs other duties to support the patient care activities as needed.
High school diploma/GED plus 2 years customer service or healthcare
experience. Must have computer/basic keyboard skills, telephone
etiquette skills, and general knowledge of office machines including
printers and scanners. Knowledge in basic medical terminology preferred.
Must be medical terminology competent within 3 months of hire.
Registration experience preferred.