Position Details

50024703 2/21/2017
Clerical/Admin 3/24/2017
REP UAMS NW Springdale Office Admin Springdale

Job Description

The Access Coordinator II is responsible for accurate scheduling,
rescheduling and canceling appointments for both Spanish and English
speaking patients and routing calls to the appropriate person or
department. Responsible for scheduling recalls for the Springdale
office. This position performs scanning of business office documents.

Essential Functions
1. Schedules, reschedules and cancels appointments

2. Generates and distributes the patient recall report for Springdale
and schedules the patient for appropriate follow-up appointment

3. Posts co-pays, co-insurance, and outstanding balances paid at the
time of service

4. Balances receipts at the end of each day that she accepts patient

5. Checks out patients subsequent to release from exam room/marks
"checked out" and schedules follow up appointment

6. Enters demographic and insurance information for all non-clinic
related visits, to include hospital inpatients and nursing home patients

7. Gathers demographic information for billing charges using hospital
based system

8. Enters recall information as patients are released from the exam

9. May perform other duties as assigned

Minimum Qualifications:
- High School Diploma/GED plus two (2) years of scheduling and/or
insurance experience in a medical office or high volume call center
- Computer/basic keyboard skills, telephone etiquette skills, and
general knowledge of office machines including printers and scanners

Preferred Qualifications:
- Registration experience is preferred
- English/Spanish interpreting skills preferred
- Knowledge in basic medical terminology preferred, medical terminology
competent within 3 months of hire

Work Environment/Physical Demands:
- Work primarily performed in a clinic/hospital environment
- Position engages with the public with constant distractions and
- Must be able to sit, stand and work at a computer for long periods of
- Must be able to lift 25 lbs. (11.34 kg) from floor to waist and
chest, and 20 lbs. (9.08 kg) above head

UAMS offers amazing benefits and perks:
- Retirement: 5% retirement contribution from UAMS when employee
contributes 1% or more. Up to 10% matched contribution.
- Education: 70%-90% discount for officers; 40%-50% discount for
- Health: Medical, Dental and Vision plans available for staff and
- Basic Life Insurance up to $50,000.
- Leave Time: 11 paid holidays annually, 12 days of annual vacation
leave, 12 days of sick leave (additional leave available depending on
- Career Training Opportunities.

Salary offered commensurate to experience

UAMS is an inclusive Affirmative Action and Equal Opportunity Employer
of individuals with disabilities and protected veterans and is committed
to excellence.